Fourvenues

Cookies policy

1. IDENTIFICATION

• Owner: DISCOCIL, S.L. (hereinafter "Fourvenues" or the "Responsible").

• Registered Office: C/ Pintor Soler Blasco 16 Entres De (Castellón De La Plana) CP 12003;

• Tax Identification Number: B-98820814;

• Mercantil Registry: Castellón Commercial Registry, Volume 1796, Book 1357, Folio 177, Section 8, Page CS 43457;

• E-mail: legal@fourvenues.com

• Phone: 644 44 19 95

2. PRELIMINARY INFORMATION

A cookie is a file that is downloaded to your computer when you access webpages. Cookies serve a variety of purposes, such as, for example, recognizing you as a user, obtaining information about your browsing habits, or customizing the way content is displayed.

In the exercise of its professional activity, Fourvenues provides software services to other companies that organize events, providing the digital infrastructure to manage the online sale of event tickets.

In this regard, Fourvenues processes personal user data through the implementation of cookies when the user accesses the Fourvenues website (hereinafter, the "Website") and is responsible for the treatment. You can obtain more information about your rights by referring to the Privacy Policy.

3. INFORMATION ABOUT COOKIES

Technical or necessary cookies. They are used to allow the user to navigate through a website, platform or application and the use of the services that exist in it. Your consent is not required for the installation of these cookies, since they are essential to provide the service requested by you when accessing the Website.

Name	PURPOSE	DURATION	SUPPLIER
CookieConsent	Stores the user´s cookie consent status for the current domain.	1 year	Cookiebot
JSESSIONID	Stores a unique identification string for each chat session. This allows the web support area to view previous incidents and reconnect with the previous attendee.	Session	New Relic
messagesUtk	Stores a unique identification string for each chat session. This allows the web support area to view previous incidents and reconnect with the previous attendee.	1 year	www.fourvenues.com

Preference or personalization cookies. They are those that allow to remember information for the user to access the service with certain features that can differentiate your experience from that of other uses (for example, language).

Name	PURPOSE	DURATION	SUPPLIER
_hjAbsoluteSessionInProgress	Hotjar sets this cookie to detect a user´s first page view session, which is a True/False indicator set by the cookie.	1 year	Hotjar
test_cookie	.netdoubleclick.net sets this cookie to determine if the user´s browser supports cookies.	15 minutes	.doubleclick

Analytical Cookies. They are used to collect information about the use made of a web site, which allows measuring the activity of the site and compile statics. These cookies collect data anonymously and are used to understand how users interact with the site, to improve its operation and user experience.

Name	PURPOSE	DURATION	SUPPLIER
_ga	It records a unique ID that is used to generate statistical data about how the visitor uses the website.	2 years	www.fourvenues.com
_gat	Used by Google Analytics to monitor the rate of requests.	1 day	www.fourvenues.com
_gid	It records a unique ID that is used to generate statistical data about how the visitor uses the website.	1 day	www.fourvenues.com
__hssc	It collects statistical data related to user visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded. The purpose is to segment website users according to factors such as demographics and geographic location to enable multimedia and marketing agencies to structure and understand their target groups to enable personalized online advertising.	1 day	www.fourvenues.com
__hstc	It collects statistical data related to user visits to the website, such as the number of visits, average time spent on the website and which pages have been loaded. The purpose is to segment website users according to factors such as demographics and geographic location to enable multimedia and marketing agencies to structure and understand their target groups to enable personalized online advertising.	1 year	www.fourvenues.com
__hmpl	Collects information on user preferences and/or interaction with web campaign content – This is used in the CRM campaign platform, used for website owners to promote events or products.	Persistent	Hubspot
hubspotutk	Tracks the identity of a visitor. This cookie is passed to the HubSpot marketing platform when the form is submitted and is used to eliminate duplicate contacts.	1 year	www.fourvenues.com
_hjFirstSeen	Hotjar sets this cookie to identify the first sesión of a new user. It stores the value true/false, indicating whether this was the first time hotjar saw this user.	1 hour	Hotjar
_hjSession_	Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.	1 hour	Hotjar

Advertising Cookies. They are those that allow us to analyze the browsing habits of a user on the internet so that you can show advertising related to your browsing profile. Some are ours, and others may be from third parties.

Name	PURPOSE	DURATION	SUPPLIER
_gcl_au	Google Tag Manager sets the cookie to experience the advertising efficiency of the websites that use its services.	3 months	Google
_fbp	Facebook sets these cookies to show ads when you are on Facebook or a digital platform powered by Facebook advertising after visiting the website.	3 months	Facebook

4. REVOCATION OF CONSENT TO THE USE OF COOKIES

If you accept third-party advertising cookies, you must delete them from the browser options or from the system offered by the third party itself.  You can go to the following links:

If you accept third-party advertising cookies, and afterwards you wish to withdraw the consent givem, you must delete the cookies from your browser options or from the tool offered by the third party. Depending on your browser, you may access the following links:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Safari

Likewise, if you access from your mobile device, you can go to the links and settings of your device.

5. INTERNATIONAL TRANSFERS

As a rule, international transfers of personal data will not be carried out; should this circumstance change, they will in any case be regulated by the appropriate legal instrument in order to provide adequate guarantees when there is no decision of adequacy on the country destination.