In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation - GDPR), DISCOCIL, S.L. informs the users of the FOURVENUES Platform (hereinafter, the Platform), about the processing of personal data, which they have voluntarily provided during the registration process, access and use of the service.
Client (hereinafter, the Data Controller), is the entity responsible for the processing of data provided by Users of the Platform (hereinafter, User/Users). It will be responsible for the processing of data that are necessary to carry out administrative, tax, accounting necessary for the company under current legislation and the management and improvement of the Platform, as well as, if consent is available, to send commercial communications.
In relation to the data of Users contained within FOURVENUES, DISCOCIL, S.L. will be in charge of treatment because it provides the service of management of the ticketing platform, billing, customer management and contact between the parties in addition to the sending of electronic communications of confirmation of attendance, cancellation and reminders. Between both parties, DISCOCIL, S.L. and Client there is a contract duly signed.
1. The data to proceed with the registration, access and subsequent use of the Platform
The User must provide, on a voluntary basis, personal data:
If you choose to register with your Google, Apple or Facebook account, your data can be retrieved from the provider indicated. By clicking on "Sign in with (...)", you agree to the latter providing us with the data required for registration.
2. Purposes and data processing
All personal data will be incorporated into automated media owned by FOURVENUES with the appropriate technical and organizational measures to ensure an optimal level of security. The collection, storage, modification, structuring and in its case, elimination, of the data provided by the Users, will constitute treatment operations carried out by the Responsible, with the purpose of:
The personal data provided by the User, will be kept in the systems and databases of the Data Processor, as long as he/she continues to use the Platform, and as long as he/she does not request its deletion. In order to purge the possible responsibilities derived from the processing, the data will be kept for a minimum period of five years.
The data will not be communicated to any third party outside FOURVENUES, except by legal obligation or, in any case, upon request of the User's consent. On the other hand, FOURVENUES will be able to give access or transmit the personal data provided by the User to third party service providers, with whom it has signed data processing agreements, and who will only access this information to provide a service for and on behalf of the Responsible.
Likewise, FOURVENUES uses certain tools to provide services necessary for the development of the activity, being able to store your data.
FOURVENUES informs the User that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11, 2002 on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information necessary to identify the origin of the hosted data and the time at which the service was initiated. The retention of this data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or for the safeguarding of public security, being made available to judges and/or courts or the Ministry that so requires. The communication of data to the State Security Forces and Corps, will be made under the provisions of the regulations on personal data protection, and under the utmost respect for it.
The Data Controller takes the necessary measures to ensure the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. Although the Responsible Party, makes backup copies of the content hosted on its servers, however, it is not responsible for the accidental loss or deletion of data by Users. Likewise, it does not guarantee the total replacement of data deleted by Users, since such data may have been deleted and/or modified during the period of time elapsed since the last backup. The services provided or provided through the Platform, except for specific backup services, do not include the replacement of the contents retained in the backup copies made by the Data Controller, when this loss is attributable to the User; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the User. The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to the Controller.
FOURVENUES informs the User that he/she has at his/her disposal the rights of access, rectification, limitation, suppression, opposition and portability, which can be exercised by means of a request addressed to the email address of FOURVENUES identified [email protected]. Likewise, the User has the right to revoke the consent initially given, and to file claims of rights before the Spanish Data Protection Agency (www.aepd.es).
In Platform of the LSSI (Law of Services of the Information Society), FOURVENUES will not send advertising or promotional communications by e-mail or other equivalent means of electronic communication that have not been previously requested or expressly authorized by the addressees of the same. In the case of Users with whom there is a prior contractual, legal or service relationship, the Data Controller is authorized to send commercial communications concerning products or services of the Data Controller that are similar to those that were initially contracted with the customer. In case the User wants to unsubscribe from receiving the mentioned communications, he/she will be able to do it by sending his/her will by e-mail to the e-mail address of FOURVENUES identified [email protected].
Date of last update: 10/21/2023